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ServiceNow Architect

Competitive Salary 


Must have:

  • Experience in implementation of ITSM solution using industry best practices.

  • Experience of implementing ITSM + (one of ITOM, ITBM, GRC, CSM, HRSD).

  • Hands-on development experience of ServiceNow scripting like Business Rule, Script include, Fix scripts workflows, UI Action, UI Policy, Client scripts, Email Inbound.

  • Good experience of Service Portal and widget creation.

  • Very good experience of REST and SOAP based integration, scripted REST and SOAP API creation.

  • Knowledge of Authentication via Auth 2.0, certificates and Mid Server.

  • Implemented ServiceNow project in Domain separated instance.

  • Experience in implementation on ServiceNow Discovery, Service Mapping, Event Mgmt and Orchestration use cases. 

  • Knowledge of MID Server installation and management.

  • Experience of custom applications development.

  • Experience of LDAP/Active Directory/SSO implementation.

  • Knowledge of Flow Designer, Integration Hub and Orchestration use case implementation

Good to have:

  • Worked on CSM, HRSD, GRC, ITBM.

  • Experience in working on Performance Analytics.

  • Design and modification of ServiceNow Service Portal. 

  • Review existing set up and provide best practice recommendations in line with the OEM.

  • Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features. Experience with HTML coding and Jelly script strongly preferred.


Academic & Professional:

  • 5+ years of experience with ServiceNow required.

  • 8+ years of experience with IT Industry required Academics.

  • Certified System Admin · CIS-ITSM, Certified Application developer, CIS-Discovery, CIS-Service Mapping ITIL Foundations certification is preferred.

  • Bachelor’s degree or equivalent combination of education and experience.​


To be considered for this role, please send your CV to quoting


Closing date for applications: 30th April 2022

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